Terms & Conditions

  1. All under 18-year-olds must be accompanied by an adult. We may ask for a photo ID such as a current driving licence or passport. Please arrive on time for your appointment. If you are running late, please call us on 07379 591522 as soon as possible and please be aware that this may shorten the amount of time available for your photoshoot or viewing.

  2. Booking payment

Our photoshoot booking fees do not include products unless specifically stated for a special promotion.

Once you have booked your photoshoot, you will be required to either pay the full session fee/deposit upfront or pay in full if purchasing a photoshoot gift voucher. This payment is required within 2 working days of booking or earlier if your shoot is within the two days. 

Failure to pay at this time will result in the booking being cancelled with no notice. 

A cancellation or failure to turn up to the photoshoot or viewing appointment will result in you forfeiting the session fee/deposit, so you will be required to pay another deposit to rebook. 

Consideration will be taken when the session is cancelled for unavoidable circumstances e.g. death of a family member, car accident, sickness etc. Amending appointments If you need to change your appointment please contact us immediately giving at least 48 hours notice where possible.

  1. We aim to make you feel very comfortable at your photoshoot. We will get you to pose using techniques that will help get the best shot. If at any time you are unhappy or uncomfortable with any of the poses, please let us know and you can choose how you wish to pose. If you are having a location shoot, please be aware that arrangements may have to be changed at the last minute due to weather conditions. Should this happen we will either move to another agreed location on that day or rebook for another time. While every care is taken at every stage of the photographic process, [studio name] shall not be liable to the client for any failure, in whole or in part, to fulfil their obligations of a booking, where the failure arises as a result of an event or circumstances beyond our control, which includes, but is not limited to; equipment failure, inclement weather, illness or injury. Viewing and ordering your photos Please also see “Amending appointments”.

    We aim to have your photos available to view within 21days of having your photoshoot. You will be shown your final gallery of photographs, carefully selected and edited at the sole discretion of the photographer. 

Should you require extra editing of your photos, you may be subject to an additional charge which you will be advised of at the time. Choosing the photos and products should be completed at your viewing. Full payment will also be required.

Because the supply of the photographs has been made to your personal specification, (i.e. image number, print size, frame style, etc), you do not have the right to a cooling-off period. By placing an order with [studio], you are committing to buy the ordered products. Should you not arrange to view your photos within 1 month of having your photoshoot you may incur an admin fee of £30 for us to retrieve them from our archive. If you do not view your photos within 3 months of your photoshoot, we will take this as an indication that you don’t want them and we may delete them from our files. You will not be entitled to a refund for your photoshoot.

Original unedited files are not available to clients under any circumstances.

  1. Ownership of photographs

    All photos taken are owned by McDonnell Photography and, as such, reproduction of photographs by scanning, photographing or other methods of copying is illegal. If you purchase a high-resolution digital image from us, then we will grant you re-production rights for your own use (this will have separate terms agreed at the time).

    We may wish to use some or all of your photos for promotional material within the studio, on our leaflets, website or Facebook Page. If this is the case, we will ask you for written permission.

    All photos purchased by yourself will be kept on our files for 6 months so should you need another copy, we can retrieve it for you within this timeframe (we will not be held responsible for the loss of any of these images). All other photos are subject to be removed from our files 3 months after being taken. 

Online Galleries for digital download will be open for the month following release.

  1. Receiving your products

    We aim to have your products ready within four weeks of your order being placed. You will be required to check your photos and products on the collection. Any problems should be brought to our notice at that time so that we can rectify them. Should you discover any problems at a later date, please inform us as soon as possible.

  2. Prices and other charges

    We reserve the right to change our prices at any time. The product price list available to you at your viewing/ordering session will be the one that was current at the time of your booking. If you postpone your photo shoot appointment, then the price list that is available at the time of postponing will be the one available at your viewing/ordering session.

  3. Data Protection

    Your personal information will only be used to contact you regarding your enquiry or booking. We may occasionally send you updates. Please let us know if you’d rather not receive these communications. No information will be passed to third parties for marketing purposes. While we make every effort to ensure that both our online and offline systems are secure, we will not be held responsible for any unlawful activity that bypasses this process.

By booking a photoshoot with Jenny McDonnell Photography, you agree to these terms and conditions